Trainee Engineer – Cloud Ops | Acqueon | Bangalore

This job has expired and may no longer be accepting applications.
Job Description
Kickstart Your Cloud Career with Acqueon – Join as a Trainee Cloud Ops Engineer
Acqueon, a leader in AI-powered revenue execution platforms, empowers global brands to transform customer engagement. Our cutting-edge technology supports voice, messaging, and email campaigns to boost sales, reduce churn, and deliver exceptional service. With 200+ enterprise clients worldwide, Acqueon is redefining proactive outreach and intelligent workflow automation.
We are looking for enthusiastic Trainee Engineers to join our Cloud Operations (CoR) team in Bangalore. If you're passionate about cloud technology, monitoring infrastructure, and want to start your career with a future-focused SaaS company, this is your launchpad.
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Requirements
- Monitor SaaS infrastructure for availability, reliability, and performance 24/7/365
- Ensure maximum system uptime and customer satisfaction
- Track and report application errors, bugs, and exceptions
- Escalate incidents based on defined severity and SLA guidelines
- Stay updated on latest cloud and infrastructure technologies
- Adapt to evolving tech stacks and internal tools
- Work effectively independently and as part of a global operations team
Required Skills & Qualifications
- Basic knowledge of AWS services (certification is a plus)
- Familiarity with Windows Server Administration and Unix/Linux OS
- Strong troubleshooting and problem-solving skills
- Good communication and ability to manage multiple tasks
- Willingness to work in rotational shifts (24x7 support model)
- Basic scripting experience in PowerShell, Python, VBScript, or Regexp is advantageous
- Bachelor’s degree in Computer Science, IT, or a related field
Why Acqueon?
- Join a fast-growing SaaS company trusted by Fortune 500 enterprises
- Gain hands-on experience with real-time cloud monitoring and incident management
- Learn cutting-edge technologies in cloud infrastructure and automation
- Be part of a diverse, supportive, and tech-savvy team
- Build your career in a company that invests in learning and growth
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