TaskUs is hiring Cloud Engineer – Gurugram, Navi Mumbai, Indore, Chennai (India)

TaskUs is looking for a Cloud Engineer to provide operational and engineering support for its cloud computing environment. This role involves L2 and L3 escalation support for the NOC and Service Desk, as well as managing incident, problem, and change processes across cloud platforms. You will work in a dynamic, 24x7 environment supporting global operations.

• Provide operational and engineering support for TaskUs’ cloud infrastructure.
• Handle incident management, problem management, change implementation, release management, and capacity management.
• Deliver L2/L3 escalation support for the NOC and Service Desk.
• Represent cloud operations in technical projects and maintain system documentation.

• 5+ years of total IT experience with 1–2 years of hands-on work in cloud environments (AWS or Azure).
• Proficiency with DevOps tools like CloudFormation, Terraform, ARM/JSON templates, and Ansible (YAML).
• Experience with CI/CD tools such as Jenkins, Azure DevOps, ECS Fargate, Kubernetes Helm, and CircleCI.
• Strong knowledge of Linux, Windows, and directory services (Active Directory/LDAP, Azure AD).
• Experience in patch management for both cloud (AWS SSM, Ansible Tower) and on-premises systems.
• Willingness to work in rotational shifts (24x7) and participate in on-call schedules.
• Bachelor’s degree in Computer Science, Information Technology, or related fields.

Nice to Have

• AWS or Azure certifications.

Why Join TaskUs?

• People First Culture: Prioritizing employee well-being and growth.
• Professional Growth: Encouragement for internal mobility and continuous learning.
• Comprehensive Benefits: Competitive salaries, wellness programs, and inclusive work environment.
• Global Exposure: Be part of a diverse team operating across multiple countries and industries.

Apply now on CloudSutra