PTC is Hiring Cloud Service Ops Associate Engineer-2 | Gurgaon

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Job Description
Join PTC, a global leader in digital transformation, as a Cloud Service Ops Associate Engineer in Gurgaon, India. If you're passionate about cloud technologies, application deployment, and continuous improvement, this is your opportunity to grow within a high-impact global team.
Be part of a mission to bring the physical and digital worlds together while supporting the infrastructure that powers cutting-edge cloud applications and services.
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Requirements
- Execute Cloud environment provisioning and application installation
- Handle Service Requests: restarts, administration, performance tuning
- Perform proactive maintenance: patching, app hardening, and tuning
- Collaborate across teams for New Service Introduction (NSI)
- Support automation updates and resolve bugs
- Engage with customers during service execution
- Monitor SRs to meet SLA targets
- Participate in 24x7 rotational shifts, including weekends
💡 Must-Have Skills:
- Understanding of Java
- Experience with SQL, PL/SQL, Stored Procedures
- Bachelor's degree in Engineering or Computer Science
✨ Good-to-Have Skills:
- Familiarity with ETL tools like Informatica or Pentaho Kettle
- Strong troubleshooting and diagnostic abilities
- Clear communication skills and ability to work under pressure
- Passion for continuous learning and cloud technologies
🌟 Why Join PTC?
- Work with cutting-edge technologies
- Inclusive, learning-driven culture
- Supportive of innovation and individual growth
- Global presence and industry impact
📨 Ready to grow your cloud career with PTC? Apply now and be part of something transformative.
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