Cloud Operations Engineer

The role is a Cloud Operations Engineer based in Bengaluru, working in a hybrid model. You will coordinate with a global team to maintain uptime for Atlas customers, scale the team through new processes and tools, and design systems that reduce Mean Time to Resolve. Responsibilities include monitoring for incidents, automating routine tasks, diagnosing live incidents, collaborating with product and cloud engineering, informing leadership of outages, and participating in a weekly on‑call rotation.

You will also help scope, design and deploy systems that improve incident response, and work closely with Technical Services Engineers to resolve customer incidents. The position requires a strong focus on uptime, proactive incident resolution, and continuous improvement of the Atlas infrastructure.

The tech stack involves Linux system administration, monitoring and performance analysis, networking (DNS, TCP/IP), cloud platforms such as AWS, GCP, and Azure, and scripting or coding in languages like Java, Go, Python or Javascript. Familiarity with MongoDB, Splunk and Kubernetes is a plus.

Experience: 8+ years

• Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 8 years)
• Expertise with Linux system administration, configuration, troubleshooting
• Experience in monitoring, system performance data collection and analysis, and reporting
• Expertise with networking technologies like DNS, TCP/IP, etc
• Knowledge of database operations and concepts
• Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
• Intermediate proficiency in scripting or coding
• A CS/CE degree or equivalent experience
• At least 1 of the following programming languages: Java, Go, Python, Javascript
• A keen interest in learning new things